Level 4 Diploma in Hospitality

Hospitality Diploma Level 4

CPD Accredited Certificate with 80 CPD points. This course comes with easy to understand e-learning study materials.

Accredited Hospitality Diploma Level 4. In this exclusive Hospitality & Catering Management program, the learner will be taught dos and don’ts in professional hotel management industry. The Hospitality & Catering course is delivered in simple, convenient and easy to understand English language. If you have basic knowledge of English, then you won’t have any challenge with this Hospitality & Catering course of study. The learner enjoys 100% self-paced mode of learning without having to worry about any time restrictions or imposed deadlines from the tutor. Right from start to finish, you will study at your pace. Also, be assured of getting quality tutor support all through the course, and amazing learning experience.

This Hospitality & Catering course is uniquely designed and delivered across 10 modules. Among other things, learners will be equipped with the skills they need to know in the following key areas: Hotel Management, Recruitment & selection, front office and back desk operations, Hospitality, Engineering & Security, Training and Development, food and beverage operations, marketing and advertising, interdepartmental communications, quality management, and accounting hospitality. Kindly sign up for this Hospitality & Catering program and we guarantee your life will never remain the same- you will experience an increase in your Hotel management knowledge base.

Hospitality Diploma Level 4

This Hospitality & Catering Diploma course will teach the learner how to proactively and effectively write their success stories in the hospitality industry, and the program is delivered across 8 insightful units.All through the program, learners will be fully equipped with training and development, recruitment and selection, housekeeping, engineering & security, front office operations, food and beverage operations, marketing and advertising, and interdepartmental communications.With this upper level course, you will be fully exposed to various career options in the hospitality industry.

Course Benefits

This is an amazing Hospitality & Catering Diploma course, and the learner will truly enjoy great benefits such as:

• The learner will never be limited to any form of imposed time restrictions or deadlines from start to finish.
• This program can be studied from any part of the world.
• This program is 100% self-paced
• Comprehensive tutor support- this will give you best learning experience
• The certificate of completion given at the end of the program will boost your curriculum vitae.
• Your one-off payment includes quality training, ongoing tutor support, course materials and certificate of participation given at the end of the program.

Learning Objectives

At the end of this Hospitality & Catering Diploma program, the learner will gain relevant specific talents, knowledge and skills that will help them to efficiently, proactively and effectively manage hotels around the world.

They will learn global best practices of hotel management, front office operations, housekeeping, engineering & security, recruitment & selection, great training and development, complex marketing and advertising, effective and innovative food and beverage operations and high-powered interdepartmental communications.

Course Outline

This Hospitality & Catering Diploma course is uniquely designed, very intensive, and delivered across 8 great insightful units. In each of these units, the learner will do comprehensive online assessments, and it will be independently marked. This will verify whether they understand the knowledge and skills of upper level hotel management. The tutor will ensure you enjoy ongoing support in this journey.

Module 1 - Introduction to Hotel Management

This module covers the following Key topics:

• What is Hospitality?
• Characteristics of the Hospitality Industry
• Scope of the Hospitality Industry
• Career Prospects in Hospitality Industry
• Classification of Accommodation Establishment
• Hotels and Their Classifications
• Types of Accommodation
• Modes of Hotel Management
• Hotel Departments
• Organisation of Hotel Departments and their Functions
• Functions of Major Hotel Departments
• Plus more

Module 2 - Managing Front Office Operations

This module covers the following Key topics:

• Managing Front Office Operations
• Front Office Functions
• Front-of-the-House Operations
• The Function of the Front Office Manager
• The Art of Supervising
• The Reservations Office
• Types of Reservation System
• Accepting or Denying Reservations
• Yield Management: Choosing the Most Profitable Reservations
• Basic Concepts of Yield Management
• Generating Reservation Reports
• Managing Reservations
• Front Office Accounting
• The Electronic Front Office (EFO)
• Plus more

Module 3 - Housekeeping, Engineering & Security

This module covers the following Key topics:

• Housekeeping
• Organisation of Housekeeping Department
• The Functions Of the Housekeeping Department
• Management of Guest Amenities
• Room Status Codes
• Importance of a Security Department
• Organization of a Security Department
• Plus more

Module 4 - Recruitment and Selection

This module covers the following Key topics:

• Recruitment and Selection
• Flexible Employees
• The Importance of Planning Ahead
• Describing the Ideal Recruit
• Attracting Candidates
• Obtaining Information from the Candidates
• Selection Interviews
• New Employee Induction Programmes
• Plus more

Module 5 - Training and Development

This module covers the following Key topics:

• Training and Development
• The Benefits of Training
• Identifying Training Needs
• Carry Out the Training Programme
• Evaluating the Training Undertaken
• Developing a Training Programme
• Identification of Tasks and Job Management Skills
• Preparing Step-by-Step Procedures
• Steps in the Training Process
• Methods of Presentation
• Administering a Training Programme
• Plus more

Module 6 - Marketing and Advertising

This module covers the following Key topics:

• Marketing and Advertising
• The Hotel Product
• Hospitality Product Augmentation
• Hotel Pricing and Distribution
• Determining and Creating a Specific Advertising Message
• Employee Relations/Labour Relations:
• Extended Marketing Mix for Hotels
• Marketing Consortium or Cooperatives
• Plus more

Module 7 - Managing Food and Beverage Operations

This module covers the following Key topics:

• Managing Food and Beverage Operations
• Food and Beverage Operations
• Assessment of Market and Consumer Needs
• Food Service Operation System
• Types of Menu
• Comparison of Different Types of Menus
• Managing Food Service Operations
• Types of Wine and Drinks
• Computer Applications in Food and Beverage Services
• Selecting a Computer System
• Plus more

Module 8 - Managing Interdepartmental Communications

This module covers the following Key topics:

• Marketing and Sales Department
• Housekeeping Department
• Food and Beverage Department
• Banquet Department
• Controller
• Maintenance or Engineering Department
• Human Resources Management Department
• The Role of Total Quality Management in Effective Communication
• Plus more

Hospitality Diploma Level 4

This Hospitality & Catering Diploma will equip the learner with sustainable global impact that will make them expert hotel managers. If you have the desire to climb to a higher leadership position, then this course is designed for you. Both newcomers and existing hotel managers will find this course quite helpful.

The learner enjoy the flexibility of studying at their pace, regardless of their current busy schedule and lifestyle. In this Hospitality & Catering Diploma course , the tutor will be there to assist you with every professional assistance you may need from start to finish.

Hospitality Level 4

No particular entry requirement.

Option 1

CPD Accredited Certificate (Issued by CPD Standard Office)

(PDF format)=£30

(Hard copy)=£85 + postal charges

*Postage Charges: National £9, International £15

Option 2

Hospitality Management Diploma issued by BOLC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Hospitality Diploma Level 4

Upon successful completion of our Diploma in Hotel Management, candidates may choose to pursue an extensive range of careers including:

• Executive conference management
• Executive Housekeeping
• Front desk operation
• Event management
• Back office supervision
• Manager of operations
• Corporate sales management etc

Currently there are no Q&As for this course. Be the first to ask a question.